fr
In this webinar, Nathalie Rabbat, BA 96, will explore the fundamentals of effective communication, focusing on key strategies to enhance verbal and non-verbal interactions in both your everyday life and the workplace. You will learn about:
• building rapport with colleagues and clients.• active listening to ensure clear and productive exchanges.• adapting communication styles to different audiences and situations.• overcoming communication barriers, both cultural and interpersonal.• the role of body language in delivering impactful messages.• conflict management tips & tricks.